Mulder Gas & Heating Ltd

Craig has serviced our boiler now for 3 or 4 years and always turns up on time and completes work with minmum of fuss. Answers questions and provides good advice on keeping the heating system in good condition

If ever again there is a fault with my home's boiler I hope that Craig Mulder will be available to fix it. He responded to my initial phone message within minutes and then called and got the boiler working again on the same day. He also identified several problems within the ageing central heating system, told me what needed to be done and then fixed them. He kept me updated and informed at every step of the way. I found Craig to be experienced, knowledgable, conscientious, reliable and personable. He provided first-rate help. I have complete confidence in him and think that he really is a ‘trusted trader’.

Craig inspected, chose and replaced an old leaky kitchen mixer tap. He did a first class job at a very competitive price and found time to answer any questions offering valuable advice in a friendly and thoroughly professional manner. Although a relatively small job it shows the worth of Mulder Gas towards excellent customer service. I have no hesitation in recommending this company for all heating and plumbing matters.

We have used Craig on many occasions over the past five years for our old, tricky heating and plumbing system and the service each and every time is superb. I am disabled and really appreciate the way he looks after us - fast responses, genuine advice, reliable, patient & considerate. A true professional, who I recommend.

I have used Craig from Mulder Heating for a number of years. He has undertaken numerous aspects of plumbing work for me, including boiler servicing, changing radiators, changing taps and numerous other plumbing jobs. He went out of his way today to unplumb my washing machine, after a very last-minute call from me. He is always very quick to respond to my communications with regard to appointment dates/time, and is always punctual and extremely professional. His work is outstanding, and I feel he goes above and beyond with his levels of service and expertise - nothing seems to be too much trouble for him! He never leaves any mess to be cleared up, and is also very polite with a very nice manner. Can't recommend him highly enough! Would give him more stars if I could!

I emailed this company in July 2023 regarding the fitting of a water softener and plumbing issues with a kitchen tap and leak in the bathroom. They failed to reply. I telephoned them on 30 October 2023 and left a message, regarding the still-leaking tap and bathroom leak, and to date (14.11.23) haven’t received a call-back. Extremely disappointing for a 5 star Which? Trusted Trader.

Very knowledgeable, trustworthy and accommodating. Thanks for a perfect repair and service. I would recommend to anyone.

After my acceptance of the quote given for a new boiler plus a couple of new rads and my leaking shower to be fixed, I was offered a selection of dates for the works to be carried out. Craig is friendly, genuine, trustworthy, professional, extremely knowledgeable and explained things fully to me. He was respectful of my home, always prompt, very polite and unlike other tradesmen when in my home I didn't feel awkward at all. Also my old boiler was encased in a cupboard which added to the work, but Craig took the time and trouble to install the new one and refitted the cupboard as good as it was before. After completion of the works, I was left all the documents in a folder, with the registration, guarantees etc completed for me, which I feel is a good all round service. I would highly recommend Craig and Mulder Gas and Heating. A first class service, Thank You.

During the recent prolonged cold spell, our central heating failed on a Sunday. We contacted Craig on his WhatsApp and received advice in minutes. This was partially successful, but at 8 am Monday morning Craig contacted us and arrived at midday to complete our heating fix. I could not want for better service during a period where heating problems were coming thick and fast in the area. 100% satisfaction with service and price. Look no further than Craig for this type of service.

I would definitely recommend Craig from Mulder gas. From quoting to the work being completed every was professional and very covid safe. Turned up on time and explained everything. We had a combi boiler fitted and put up in the loft and a water tank removed. He found a couple of small jobs that needed doing and completed these as well.